First off, we would like to extend our sincere gratitude and appreciation for your ongoing patience, understanding and support during this unprecedented time. We are beyond ready to get back to work and see everyone again! We hope everyone is healthy, happy, and prepared to ease back into dentistry.
We are re-opening our office on Tuesday, June 16th, 2020. We are taking all the steps to ensure we do everything possible to keep our patients and our team healthy.
We have prepared in-office signs, social distancing signs, sanitizing stations and much more to keep all our patients and team safe. We will provide you with specific instructions to ensure social distancing. All clinical contact surfaces are cleaned and disinfected every hour and at the end of the workday using an appropriate disinfectant. Between patients, we wipe all operatory surfaces with disinfectant.
Our priority is a safe environment for our staff and our patients. As a result, we have made changes to the office to minimize contact by installing Plexiglass Countertop Barriers on the reception desks.
We are fully equipped with Personal Protective Equipment (PPE) and our team members will be wearing PPE during the appointment and interactions with patients and their environment (e.g. gloves, protective eyewear, shoe covers, face shields, masks, gowns).
To make an appointment for our EXISTING AND NEW PATIENTS, please fill out the following forms. These include:
i. Patient Pre - Screening Form
ii. Pandemic Dental Treatment Consent Form
iii. Financial Policy and Credit Card Authorization
Please Note: This form will be available to fill out at our office. At this time, WE WILL NOT BE ACCEPTING CASH OR CHEQUES as we want to minimize interaction, keep our community safe and practice social distancing.
iv. New Patient Form
Please Note: This form is for NEW PATIENTS ONLY
Once this is done, one of our team members will get back to you as soon as possible. We have to try with the best of our ability to determine what you need ahead of time before you come to the office. We will have to get as much information prior through photos, the information you provide us online and talking on the phone.
If you do not have access to a computer, please call our office at 604-299-8491 and we will go over these 3 forms and have you sign the documents when you come into the office for your appointment.
All procedures will take longer due to new protocols that have been implemented at our office. There will be a longer wait to obtain an appointment due to the high demand. Appointments will be given to patients by priority sequence, which is fair, efficient, and will serve everyone while getting back on track.
Only the patient that is being treated will be allowed to enter the office. The only exception for this will be for very young patients, elderly patients and patients having a disability. Only one parent/caregiver may accompany the patient. Absolutely no other family members or friends will be allowed inside.
We are so grateful for every one of our patients - thank you for your ongoing patience and support. You are the life-force of our practice, and this is why we are taking your safety VERY seriously. We are committed to continuing to provide our community with high-quality dental care.
If you have any questions, please feel free to call our office directly at 604-299-8491.
We look forward to making you all smile again!
March 16, 2020 Clinic announcement to patients
March 19, 2020 BC Dental Q&A
March 24, 2020 Clinic announcement to patients
April 22, 2020 Clinic announcement to patients
Visit your Burnaby Dentists, Dr. William Wong and Dr. Cindy Fong, for Family & Cosmetic Dentistry
All that is good begins with a SMILE.
Looking for a Dentist in Burnaby?
Dental clinic serving the community and beyond!
Established since 1973, in the Burnaby Heights district of the lower mainland, we are a professional, friendly neighbourhood clinic serving generations of families and beyond.
Led by Dr. William Wong since 2006, we are pleased and excited in welcoming you to our modernly renovated, state of the art dental clinic. Along with providing beautiful cosmetic and family dentistry, we are continuing our work of dedicated service of excellence to you and your family.
We speak English, Cantonese, Mandarin, Tagalog/Filipino and Spanish.
To help you stay connected, we offer complimentary WiFi for your convenience.
All new patients are welcome!
4633 Hastings Street
Burnaby, BC V5C 2K6
Dr. Wong received the "Burnaby A-list award" in 2017 as one of the top 3 "Favourite Dentist" voted by the citizen of Burnaby.
Tue: 9am - 5:30pm
Wed: 10am - 6:30pm
Thu: 9am - 5:30pm
Fri: 7am - 3:30pm
Sat: 9am - 4:00pm
Mon & Sun: Closed